About Me.
Desktop Support Technician
Hi, I’m David — a dedicated IT professional and creative problem-solver with a strong background in desktop support, team leadership, and customer service. Based in Bristol, I bring a calm, thoughtful approach to everything I do, combining technical know-how with a real passion for helping people.
Over the years, I’ve built a reputation for being someone who listens properly, responds with empathy, and gets things done. Whether it’s supporting end users, improving internal processes, mentoring colleagues, or jumping in on complex technical issues, I lead with patience and purpose. I believe that being approachable, adaptable, and genuinely kind makes all the difference — especially in high-pressure environments.
I’ve worked across a range of platforms — Windows, macOS, iOS, and Linux — and I’m confident with ITSM tools like ServiceNow, TopDesk, Ivanti, and Halo. I’ve supported VIPs, handled escalations, and taken pride in my ability to troubleshoot both people and systems. I’m also passionate about documentation, process improvement, and creating resources that empower teams to work smarter.
Outside of work, I’m a creative at heart. I enjoy photography (with a few awards under my belt), 3D printing, and drone flying — all of which reflect how I see the world: with curiosity, attention to detail, and a drive to keep learning.
I’m now looking for my next role — ideally in education or a collaborative IT environment where I can bring both my technical experience and people-first mindset to the table. If you’re looking for someone reliable, skilled, and always willing to go the extra mile, I’d love to hear from you.
Personal Information
- Name
Philip Watson - Age
26 Years - Residence
New York, USA - Address
123 Lorem Ipsum - Email
example@example.com - Phone
(+1) 123 456 7890 - Freelance
Available
SERVICES
Web Development
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Web Design
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Responsive Design
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Photography
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CLIENTS
TESTIMONIALS
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Kate Fox
Digital Marketing Executive
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Emma Jones
Creative Director
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Jack Smith
Marketing Director